Shipping Policy

Our shipping services cover various ports across Indonesia and international destinations. Service availability may vary based on route, vessel availability, and regulatory requirements.

Requirements for shipping services include: Complete and accurate cargo details; Valid shipping documentation; Compliance with customs requirements; Proper cargo packaging and labeling.

Shipping rates are determined based on: Cargo type and volume; Route and destination; Service level requirements; Additional services requested.

Delivery times are estimates based on normal operating conditions. Actual transit times may vary due to factors such as weather conditions, port congestion, or regulatory delays.

We recommend appropriate cargo insurance coverage for all shipments. Insurance options can be discussed during the booking process.

Claims procedures and liability limitations are governed by: International maritime conventions; National regulations; Terms of the Bill of Lading; Service agreement terms.

Special handling requirements apply for: Dangerous goods; Temperature-controlled cargo; Oversized cargo; High-value items.

We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, strikes, or regulatory changes.